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Author: Paul Axtell
Size: 1 Mb;
People want to work for someone they respect, someone who is on their side. And when employees feel seen, heard, and valued by their supervisors, employee engagement improves, productivity increases, and the entire organization benefits. In Compassionate Leadership, Paul Axtell reveals sixteen simple steps you can start taking right now to become a manager who leads with compassion.
Introduction: Lead with Compassion - The Perspective of Caring
Compassionate Principle 1: Perspectives Change Everything, So Choose Empowering Ones
Compassionate Principle 2: Never Walk Past Anyone, Ever
Compassionate Principle 3: Trust and Respect Are Fragile but Essential
Compassionate Principle 4: People Are Complicated and Sometimes Difficult
Compassionate Principle 5: Appreciation: Always Important, Often Missing
Compassionate Principle 6: Every Conversation Can Be Enhanced
Compassionate Principle 7: Say the Right Thing at the Right Time
Compassionate Principle 8: Be Great with Complaints
Compassionate Principle 9: Ask for What You Want, Not What You Think You Can Get
Compassionate Principle 10: If You Give Your Word, Keep It
Compassionate Principle 11: What Do You Think? A Simple Question and Some Common Mistakes
Compassionate Principle 12: Lead Meetings Like a Pro
Compassionate Principle 13: Building a Powerful Group, One Relationship at a Time
Compassionate Principle 14: A Simple Coaching Process Shift from Telling to Asking
Compassionate Principle 15: Good Supervisors Have Problems Lots of Them
Compassionate Principle 16: Take Care of Yourself So You Can Be There for Others
About the Author