Leadership and Management in Health and Social Care and Children and Young Peoples Services. The down-to-earth learner support guide (PDF)

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About the book

Edition 2019;
Pages: 245;
Author: S.K. Porter-Brooks;
Publisher: Hodder Education;
Language: English;
Size: 4 Mb;

The health and social care sector is an ever changing landscape, and the need for skilled and intuitive managers
to lead and inspire a burgeoning, highly mixed and often peripatetic workforce, has never been greater.

With challenging workloads, unsociable hours and often a physical and psychological toll that is invisible from the
outside, this book strives to provide a helping hand to both aspirant and current senior health and social care
practitioners embarking on the Level 5 Diploma in Leadership and Management in Health and Social Care.

The book is arranged to mirror the structure of units that are required to be completed within the Diploma. I
have tried to include useful learning material for each of the mandatory units, and some of the commonly chosen
optional units.

There is an additional book by the same author entitled, 'Understanding Autism and Positive Behavioral Support', if learners wish to undertake those units within the Diploma as well.

Understanding the theory is only part of the Level 5 Diploma. Most important of all, is being able to demonstrate
in both your written and actual work practice, that you can translate your understanding into action, and describe real-life examples from your workplace, explaining and evidencing your competence and understanding.

Your assessor or tutor will guide you through your course, help structure your learning and advise you about how
to evidence your competence for the performance-related assessment criteria of the course.

Rather than overload the text, and make the book less accessible and concise, I have added a small guide under the heading 'Apply and Demonstrate' to help with performance-related aspects within each Unit. You will need to refer to your course booklet for the precise wording of the assessment criteria, however.

Content

Introduction
Chapter 1: Communication
Why is Communication Important?
How to Promote Effective communication
Barriers and Challenges to Communication
Legal and Ethical Tensions Regarding Confidentiality and Sharing information
Information-sharing Protocols and Principles
GDPR
Chapter 2: Promoting Professional Development
The Importance of Continually Improving Knowledge and Practice
Potential Barriers to Professional Development
Pros and Cons of Different Methods and Approaches for Supporting Professional Development
How to Weigh up and Decide on Different Approaches towards Continuous Professional Development.
Models of Reflective Practice
Kolb's Learning Cycle
Gibb's Reflective Cycle
Johns' Model for Structured Reflection
Explain the importance of reflective practice to improve performance
Chapter 3: Championing Equality, Diversity and Inclusion
Models of Practice that Underpin Equality, Diversity and Inclusion
Potential Effects of Barriers to Equality and Inclusion
The impact of Legislation and Policy Initiatives
How to Promote Equality, Diversity and Inclusion
Interventions can Both Promote Equality and Inclusion: or Reinforce Discrimination and Exclusion
Effectiveness of Systems and Processes in Promoting Equality, Diversity and Inclusion
Ethical Dilemmas: Balancing Rights and Duty of Care
The Concept of Informed Choice
How Issues affecting Mental Capacity can Influence Informed Choice
Chapter 4: Promoting Health and Safety
The Legislative Framework for Health, Safety and Risk Management
Maintaining and Helping Others to Sustain a Balanced Approach to Risk Management
Chapter 5: Work in Partnership in Health and Social Care
Features of Partnership Working
Partnership Working: with Colleagues, Other Professionals; Others
Chapter 6: Lead and Manage a Team within Health and Social Care
The Features of Effective Team Performance
Factors that can Influence Team Performance
Different Challenges May Confront Developing and Established Teams
Overcoming Challenges
Effect of Different Management Styles
Ways to Develop Trust and Accountability
Different Ways to Address Conflict Within Teams
Components of Positive Team Culture
Chapter 7: Develop Professional Supervision Practice
Purpose of Professional Supervision in Health and Social Care
Theories and Models of Professional Supervision
Legal and Regulatory Requirements of Professional Supervisions
Other Sources of Information that Need to be Filtered Down through Supervisions: Research, Critical Reviews, Inquiries.
The Individual, Supervisor and Supervisee: How Professional Supervisions Can Help Protect Everyone
The Performance Management Cycle
The Relationship Between Performance and Professional Supervisions
How Performance Indicators can be used to Measure Practice
Different types of performance indicators include:
The Problem of Power imbalance and Professional Supervisions
Minimizing Power imbalances
Chapter 8: Ensuring positive outcomes for individuals
What is Outcome-based Practice
Different Approaches to Outcome-Based Practice
Outcome-Based Practice: Impact of Legislation and Policy Changes
Impact on People's Lives: the Potential Benefit of Outcome-Based Practice
The Psychological Basis for Well-being
Systems and Processes that Promote Individual Well-Being
Promoting an Individual's Ability to have Choice and Control over their Decisions.
Carers, Families and Significant Others: The Importance of Partnership Working.
Legislation that Promotes Partnership Working
Chapter 9: Safeguarding and protection of vulnerable adults
Approaches to Safeguarding in your own Setting: The Impact of Policy Developments
Legislation Relating to Safeguarding of Vulnerable Adults
interrelationship of Serious Case Reviews and Safeguarding Processes
What to do: Safeguarding Protocols and Referral Procedures
Chapter 10: Understand safeguarding of children and young people
Policies, procedures and practices for safe working with children and young people
Child Safeguarding: Legislative and Policy Guidelines
Child Safeguarding: Signs, Symptoms, Indicators and Behaviours
In Event of Allegations of Harm or Abuse by a Child
Where Harm or Abuse is Suspected or Alleged: Rights of the Children, Young People and their Families
Chapter 11: Lead and manage group living for adults
Current theoretical approaches to group living provision for adults
Physical group living environments: legal and regulatory requirements
Maintaining the Right Balance: An Environment that is Safe and Secure, but also Promotes Freedom and Choice
The Relationship between Physical Environment and Well Being
Link between Group Living and Positive Outcomes
Chapter 12: Lead person-centred practice
What is Person-centred Practice?
Approaches to Person-centred Practice
Person-centred Practice: Effect of Legislation and Policy
Person-centred Practice and Establishing Consent
Person-Centred Practice: Creating Positive Change in Individuals' Lives
Chapter 13: Assess the Individual in a Health and Social Care Setting
Different forms of assessment are as follows:
Partnership working: how this can positively influence assessment processes
Chapter 14: How to Respond to Concerns and Complaints
Managing Concerns and Complaints: Regulatory Requirements and Guidance
How Regulatory Requirements and Guidance Regarding Management of Concerns and Complaints affect own
Service Provision
Obstacles Experienced by individuals when Raising or Making Complaints
How to Encourage and Empower Individuals to use Complaints Mechanisms to Make their Voice Heard
Chapter 15: Facilitate change in health and social care or children and young people's setting
Factors that drive change
Underpinning theories of change management
Supporting the Change Process: Approaches, Tools and Techniques
Chapter 16: Explore Models of Disability
Models of Disability
Different Models of Disability: How they are Experienced
Different Models of Disability: Effect on Organizational Structures and Outcomes
References

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